Privacy Policy
NOVA HOME CLEANING
Last updated: [February 2nd, 2026]
Nova Home Cleaning (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us.
Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
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- Name
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- Phone number
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- Email address
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- Service address
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- Any information submitted through our contact forms, quote forms, or scheduling tools
We may also collect limited non-personal information such as browser type, device information, and pages visited for website analytics purposes.
How We Use Your Information
By submitting your information, you consent to us using it to:
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- Respond to inquiries and provide quotes
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- Schedule and manage cleaning services
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- Contact you by phone, text message (SMS), or email regarding services, appointments, promotions, or updates
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- Improve our services, website, and customer experience
Message and data rates may apply for SMS communications. You may opt out of text messages at any time by replying STOP.
Sharing of Information
We do not sell or rent your personal information.
We may share your information only with:
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- Internal staff or contractors as needed to provide services
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- Service providers that assist with website hosting, communications, or business operations
All third parties are required to keep your information confidential.
Cookies and Tracking
Our website may use cookies or similar technologies to improve functionality and analyze website traffic. You may disable cookies in your browser settings if desired.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.
Your Choices
You may request to:
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- Access, update, or correct your personal information
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- Opt out of marketing communications at any time
To make a request, contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
Nova Home Cleaning
Email: support@novahomecleaning.com
Phone: 571-556-7736